Privacy Policy
At Elderly Care Connect, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Last updated: April 16, 2025
Information We Collect
We collect information that you provide directly to us when you:
- Create an account or profile
- Make a donation
- Contact us or submit feedback
- Subscribe to our newsletter
- Participate in surveys or promotions
This information may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.
Automatically Collected Information
When you access or use our platform, we may automatically collect information about you, including:
- Log information (IP address, browser type, pages viewed)
- Device information (hardware model, operating system)
- Location information
- Cookie data
How We Use Your Information
We may use the information we collect about you for various purposes, including to:
- Provide, maintain, and improve our platform
- Process donations and send receipts
- Send administrative messages and updates
- Respond to your comments, questions, and requests
- Send promotional communications about features, services, and events
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
Sharing of Information
We may share the information we collect about you as follows:
- With organizations when you make a donation to an elderly individual they represent
- With third-party vendors, consultants, and service providers who need access to such information to carry out work on our behalf
- In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Elderly Care Connect or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- With your consent or at your direction
Currency Preferences and User Data
We respect your currency preferences and store this information to provide a better user experience. When you set a preferred currency, we ensure this preference is maintained throughout your interactions with our platform. We do not override your currency preferences with automatically detected settings.
Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems.
Your Choices
You have several choices regarding the information we collect and how it is used:
- Account Information: You may update, correct, or delete your account information at any time by logging into your account or contacting us.
- Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.
- Promotional Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails.
Children's Privacy
Our platform is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information as soon as possible.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification).
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@elderlycare.org
Phone: (555) 123-4567
Address: 123 Care Lane, Suite 100, San Francisco, CA 94110
Last updated: April 16, 2025
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